The Importance of Listening to People.
According to Dr Stephen R. Covey in his seminal works, The 7 Habits of Highly Effective People, most people ‘listen’ at one of four listening levels:
Ignoring – Where we aren’t even pretending to pay attention when someone is talking to us.
Pretending – This is when we want the person to think we are listening, even when we aren’t, so we may nod our heads and agree without really paying any attention at all.
Selective – Only hearing certain parts of a conversation – the same way you only partially listen to your… Continue reading